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FAQs

What to Do if Your Car Breaks Down on the Road

  • Try to coast along the shoulder until you’re away from any curves in the road behind you. This placement pays off when you’re ready to get back onto the road because you can spot oncoming traffic before it’s on your tail.
  • Roll down the window on the driver’s side, hang out a white cloth or piece of paper, and roll the window back up to secure it in place: The cloth or paper alerts drivers that your vehicle is in trouble and that they should proceed around you.
  • If you know that you’re going to need roadside assistance, use your cellphone to call your auto club or the highway patrol: If you have no phone, and you can see an emergency call box only a few feet away, use the call box to call for help, get right back in the car, and lock the doors. If no call box is nearby, you’re probably better off just hanging the white cloth or piece of paper out the window and waiting for the highway patrol.
  • To avoid being hit by a passing vehicle, never work on your vehicle from the side that’s exposed to traffic. If you can, drive farther off the road to a safe, well-traveled place, and try to reach into the trouble area from the front or the side that’s away from traffic.
  • If it’s daylight, put on your emergency blinkers to alert oncoming traffic to the fact that your vehicle isn’t moving. This is not a good idea at night because motorists coming up behind you may think that your vehicle is still rolling along the highway and run right into the rear end of your car.
  • If it’s nighttime and you’re not stuck in traffic, quickly place warning lights or reflective markers about six feet behind the vehicle to alert traffic, and then get back in the car. If you don’t have lights or markers, either turn on the interior lights manually or leave the car door that’s away from traffic open so that the interior lights stay on.
  • If you get a flat tire, do not attempt to change it unless you can get to the side of the road and the tire is on the side of the vehicle that’s safely away from traffic. Because driving on a flat tire for any longer than it takes to park safely can destroy the tire, you need to replace it close to where it went flat.

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